close
Do your staff need communication skills training?
We can help.
If you are a leader or business owner and are frustrated with the way your staff communicate with others, you need to call us because:
1. We teach people in organisations how to communicate skillfully, whether they are leaders, sales people, managers or frontline staff. But more than just providing training, we’re dedicated to creating a 'Communication Culture'. This means working with you to create a culture where a sales attitude is normal, where great teamworking is normal, where inspirational leadership is normal.
2. In order to do this, we take time to understand your organisation, to create tailored programmes with you and to provide 'wrap around' support to that training, in the form of coaching, mystery shopping, staff satisfaction surveys, personality profiles and suggesting ways in which people may be motivated to change.
3. 80% of our work comes from recommendation - to understand why, read more about our approach here
Want to know what our training is like? Watch this short video:
Our courses are interactive - not stuffy, classroom-based affairs where an instructor just talks to you all day long. You’ll be involved right from the beginning and you’ll go away with the experience of being better at what you do.
To give you an idea of the skills we are asked to cover, we are currently training people on:Influencing Skills
Team working
Sales & Customer Service
Leadership for Business Owners
If you are looking for communication skills training that is practical and interactive, take a look at our courses all of which can be brought in house. Just call Celia Delaney on 01392 215 389 to discuss your needs.
Speech bubble...
Getting introduced as a speakerThe Importance of Introduction Here's an article from Jo Martin on introducing other speakers. We're coming up to our Supercharge your Presentation Skills day soon (28th ... Celia Delaney | Wednesday, 18 August 2010 Read more |
