close
Do your staff need communication skills training?
We can help.
If you are a leader or business owner and are frustrated with the way your staff communicate with others, you need to call us because:
1. We teach people in organisations how to communicate skillfully, whether they are leaders, sales people, managers or frontline staff. But more than just providing training, we’re dedicated to creating a 'Communication Culture'. This means working with you to create a culture where a sales attitude is normal, where great teamworking is normal, where inspirational leadership is normal.
2. In order to do this, we take time to understand your organisation, and provide 'wrap around' support to our training, in the form of coaching, mystery shopping, staff satisfaction surveys, personality profiles and suggesting ways in which people may be motivated to change.
3. 80% of our work comes from recommendation - to understand why, read more about our approach here
To give you an idea of the skills we are asked to cover, we are currently training & coaching people on:
Sales & Customer Service
Influencing Skills
Confidence & Assertiveness
Communicating Sustainability
Presenting with Impact
If you are looking for communication skills training that is practical, interactive, and tailored to you, just call Celia Delaney on 01392 215 389 to discuss your needs.
p.s. Our courses are interactive - not stuffy, classroom-based affairs where an instructor just talks to you all day long. You’ll be involved right from the beginning and you’ll go away with the experience of being better at what you do.
* Also see Celia's Speaking Success training at www.celiadelaney.co.uk
Speech bubble...
WORKING WEEK with Celia Delaney - SpreadWORKING WEEK with Celia Delaney Spreading secrets of effective speaking Reprint from article first published in the Exeter Express & Echo - December 2011 Celia Delaney, a ... Celia Delaney | Wednesday, 25 January 2012 Read more |
