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Our Clients


Celia recently spoke for the Dorchester Collection's annual conference in Geneva, on Presenting with Impact. Revenue Managers from all 9 hotels worldwide attended.

Client John Scanlon said

"Perfect, just what we wanted, I'm so pleased we managed to get Celia as a speaker."





Thomson Reuters is the world's leading source of intelligent information for businesses and professionals.

Thomson Reuters asked us to help their teams with teleconferences - how to Present with Impact and take difficult questions, across many nationalities.

We've designed a 1-day course for them that now runs for Project Managers in the South West and their offshore teams in Bangalore.


Elfordleigh offers the peace, calm & tranquillity of an English Country House, to a privately owned hotel with an atmosphere of warmth, ease & charm. The 100 acres of glorious parkland are perfectly positioned for exploring the timeless elegance of Devon.

Elfordleigh Hotel approached us for Customer Service and Sales training - a fantastic hotel near Plymouth, their staff were keen and we all had great fun on our 2 x half-day course creating their vision: 5 star service for a 3 star hotel.

Get this course here

Rangemoors is the home of stoves and range cookers in the Southwest. Combining a magnificent showroom with 40 years of unrivalled experience of advising on stoves and cookers, flues, chimneys and spares. Nowadays they are the leading wholesaler, trade distributor and retailer of quality product in the Southwest.

For Rangemoors, Delaney & Hart Ltd helped their sales and customer service team to understand how people buy and even worked with them on the floor!

We went on to run a 6-part leadership course for the Board and then followed up with our 6-part Introduction to Management course for their newly-appointed management team.

Wilkinson Grant & Company was founded in 1995 and built on the practices and principles of traditional Independent Estate Agency. They are now well established in the South West Property market with two offices in Exeter and Topsham and cover a wide range of Town, Country, Waterside and New homes. At Wilkinson Grant & Co they really recognise the importance of standards, service, and of customer care.

Delaney & Hart works with Wilkinson Grant as their trainers for team development exercises and sales & leadership training, as well as individual coaching.

Autobulbs Direct is the UK’s number specialist in car lightning and wiper blades and once you read all the wonderful testimonies on their website it’s not hard to see why. They wow their customers with superior products and customer service.

At Delaney & Hart Ltd we help drive their continued success by conducting their sales & customer service training.

The University Partnerships Programme (UPP) is the UK’s leading provider of managed on-campus university accommodation. The UPP has a unique business model enabling them to work with universities as a full partner, delivering solutions that are financed on a non-recourse basis. Since 1998 UPP has worked with a wide range of university partners to supply risk-free solutions for the funding, design, build, and operation of high-quality academic and residential facilities by giving quality service and establishing long term relationships.

Celia Delaney was a Keynote Speaker at the Annual Conference on Communicating Sustainability at Exeter University in 2010.

The EAUC (Environmental Association of Universities & Colleges) is the environmental and sustainability champion within Further and Higher Education in the UK. It was launched in 1996 with the goal of raising the profile of environmental management and facilitate improvement of environmental performance in member institutions. The EAUC now has a membership of over 300 universities and colleges.

Today Delaney & Hart Ltd leads the Communicating Sustainability Course in Scotland as part of the Behaviour Change Management Pilot programme.

PraxisUnico is an educational not-for-profit organization here in the UK and is set up to support innovation and commercialisation of public sector and charity research for social and economic impact. PraxisUnico encourages innovation and acts as a voice for the research commercialisation profession, facilitating the interaction between the public sector research base, business and government by providing a forum for best practice exchange, underpinned by first-class training and development programmes.

Delaney & Hart Ltd runs a 2-hour workshop on selling ideas as part of their Business Engagement course for people new to the Research & Knowledge Transfer role in Higher Education, that runs every year in Loughborough.

Established in 1855 the University of Exeter has a long and fascinating history. In 1900 its official title was changed to the Royal Albert Memorial College. This in turn became the University College of the South West of England in 1922 and, finally, in 1955, the College received its Charter as the University of Exeter.

The University gradually transferred from its city centre sites to the Streatham estate over a period of fifty years, as land and buildings became available – and the funds to buy them!

Here at Delaney & Hart Ltd we provide the university with networking skills and team development for their alumni relations department.

The city council deals with anything concerning the citizens and city of Exeter.

Delaney & Hart Ltd has worked with the Strategic Housing Department on a modular team development course & has successfully won and delivered the RIEP Empty Homes 5-part training course, which covered Influencing Skills, Dealing with Difficult Conversations, and the Results-Focused Individual.

This is just a sample of clients and the services we provide for them. We also offer coaching in communicaiton skills to senior directors and business owners.

Celia Delaney also specialises in Presentations Skills, motivating staff and how to promote your business through speaking.

Please visit her blog, for more info or to contact us.

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We are a communication skills & personal impact company, based in Exeter, Devon. We specialise in people development, coaching, and training.
Call us now to discuss your training needs on 01392 215 389.