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Training

 

We are training people on currently:

Presenting with Impact I & II
Sales & Customer Service

We can also offer modular courses in:
Introduction to Management & Becoming a Leader

delaneyandhartcourses

In-house work

Following a period of consultancy, it will often be the case that some training is needed, in order to bring people up to the required level of knowledge & skill. We can run courses of any length for you and these will be designed by us according to your learning objectives.

All of our courses are original and highly participative. In some cases, we send out workbooks prior to the course so that the day can be spent practising rather than just listening to theory. We normally come and train on-site unless you would like us to organise a venue.

We often use actors on our training days, because we believe in people practising the skills they are learning and creating a 'muscle memory of success' before they leave the course. Our actors are able to re-create real situations and people and flex their behaviour according to the individual's learning needs. If you would like to know more about this, please ask us for our PDF: Drama-based Training, Why Use It?

Read our testimonials for how other people have found the experience of working with actors. Our actors work in a coaching role on the day and all have business backgrounds, so their feedback is well-informed from personal experience. You may be surprised at how real it is!

Because we believe that training doesn't work on its own, we also advise taking follow-up coaching to make sure the training is being applied and also to set up your processes before and after training to maximise the application of the learning. Read about our coaching and training measurement for more on this.

 


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We are a communication skills & personal impact company, based in Exeter, Devon. We specialise in people development, coaching, and training.
Call us now to discuss your training needs on 01392 215 389.