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Training
Here's the subject areas we are training people on currently:| Influencing & Negotiation skills |
| Dealing with Difficult Conversations |
| Team Development |
| Sales & Customer Service |
| Presenting with Impact I & II |
| Introduction to Management & Becoming a Leader |
In-house work
Following a period of consultancy, it will often be the case that some training is needed, in order to bring people up to the required level of knowledge & skill. We can run courses of any length for you and these will be designed by us according to your learning objectives.
All of our courses are original and highly participative. In some cases, we send out workbooks prior to the course so that the day can be spent practising rather than just listening to theory. We normally come and train on-site unless you would like us to organise a venue.
We often use actors on our training days, because we believe in people practising the skills they are learning and creating a 'muscle memory of success' before they leave the course. Our actors are able to re-create real situations and people and flex their behaviour according to the individual's learning needs. If you would like to know more about this, please ask us for our PDF: Drama-based Training, Why Use It?
Read our testimonials for how other people have found the experience of working with actors. Our actors work in a coaching role on the day and all have business backgrounds, so their feedback is well-informed from personal experience. You may be surprised at how real it is!
Because we believe that training doesn't work on its own, we also advise taking follow-up coaching to make sure the training is being applied and also to set up your processes before and after training to maximise the application of the learning. Read about our coaching and training measurement for more on this.
We will also keep in touch with our delegates by offering bonus content in the members area of our website and free entry to our networking events with the Delaney & Hart Professional Development Club. Read more about your member benefits here.
Public courses
While our main business remains tailored, flexible training for organisations, we also offer a public course programme and any of these courses can be brought in-house for you if you wish. These courses have been developed to work across industry sectors.
Effective Communication
Click on the titles to read the course outlines or book here.
Promote Yourself
These courses are aimed at people who run their own business or who have to appear in public frequently to represent their organisation. They are about raising your game in terms of personal impact, developing confidence in your own style, and making a great impression - especially when time is limited.
If you attend any of our training, you are automatically entitled to join the Delaney & Hart Professional Development Club. Read more about your membership benefits here.